White Paper: Overcoming Challenges to Integrating Salesforece with Jira

Cases in Salesforce Service Cloud
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Issues in Atlassian Jira

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This paper discusses:

Customer support team goals and challenges

Challenges with traditional integration approaches 

How zAgileConnect helps

Watch the overview video and learn how to:

  1. Accelerate customer support efficiency
    • Work efficiently on Salesforce Cases sent to Engineering
    • Meet SLA compliance
    • Maximize Customer Satisfaction
  3. Drive alignment with engineering
    • Automate Case and Issue Integration
    • Ease Collaboration with Engineering


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